{"id":14592,"date":"2026-04-07T08:00:00","date_gmt":"2026-04-07T12:00:00","guid":{"rendered":"https:\/\/www.cqcd.org\/?post_type=blog_article&p=14592"},"modified":"2026-04-02T17:29:20","modified_gmt":"2026-04-02T21:29:20","slug":"developing-organizational-intelligence-in-retail","status":"publish","type":"blog_article","link":"https:\/\/www.cqcd.org\/en\/blog\/developing-organizational-intelligence-in-retail\/","title":{"rendered":"Developing\u00a0Organizational\u00a0Intelligence in\u00a0Retail\u00a0"},"content":{"rendered":" \n\n\n\n\n\n\n\n\n\n\n\n\n\n
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\n HR Day 2026 \u2013 Innovative Strategies for Retail\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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On April 23rd<\/sup><\/strong>, don\u2019t miss Julie Lajoie<\/a><\/strong>\u2019s lunchtime table discussion<\/a><\/strong> at HR Day 2026<\/a><\/strong>. Come learn how to develop organizational intelligence within your company!<\/p>\n

Organized by the Retail Council of Quebec (RCQ), this event features a series of conferences and activities focused on top HR practices in the retail sector. Register now<\/a>!<\/strong><\/p>\n\n<\/div>\n \n\n\n\n\n\n\n\n\n\n\n\n \n

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\n Developing\u00a0Organizational\u00a0Intelligence in\u00a0Retail\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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In the retail industry, organizations face constant pressure: increasing competition, tight margins, digital transformation, high customer expectations, and labor shortages, just to name a few.<\/p>\n

In this context, many companies are turning to artificial intelligence to improve their operations. But is it the only path to better performance? Certainly not.<\/p>\n

While artificial intelligence can help enhance certain practices, it represents only one facet of a broader reality that organizations must consider: organizational intelligence.<\/p>\n

Here are a few avenues worth exploring:<\/strong><\/h4>\n\n<\/div>\n <\/div>\n <\/main>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n
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\n Human Intelligence: Developing The Skills that Make The Difference \n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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In retail, performance relies heavily on in-store teams. They are the ones who shape the customer experience, service quality, and the brand\u2019s reputation.<\/p>\n

However, the skills required are evolving rapidly. As highlighted in the article Future Skills: The Great Disruption<\/em> published in Gestion Magazine<\/em>, organizations will need to place greater emphasis on human capabilities such as critical thinking, adaptability, and collaboration.<\/p>\n

In other words, organizations must go beyond purely technical training and invest in the development of sustainable skills that better prepare employees to navigate the complexity of everyday work.<\/p>\n

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Questions to consider:<\/p>\n\n<\/div>\n <\/div>\n <\/main>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n

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