{"id":3150,"date":"2023-10-06T15:16:01","date_gmt":"2023-10-06T19:16:01","guid":{"rendered":"https:\/\/www.cqcd.org\/blogue\/les-enjeux-de-la-livraison-du-dernier-kilometre-en-logistique\/"},"modified":"2024-07-16T09:56:20","modified_gmt":"2024-07-16T13:56:20","slug":"the-challenges-of-last-mile-delivery-in-logistics","status":"publish","type":"blog_article","link":"https:\/\/www.cqcd.org\/en\/blog\/the-challenges-of-last-mile-delivery-in-logistics\/","title":{"rendered":"The Challenges of Last-Mile Delivery in Logistics"},"content":{"rendered":" \n\n\n\n\n\n\n\n\n\n\n\n\n\n
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\n Comprendre la logistique du dernier kilom\u00e8tre\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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La logistique du dernier kilom\u00e8tre est la phase finale de la cha\u00eene d\u2019approvisionnement. Elle se concentre sur la livraison directe des produits aux consommateurs. En effet, cette \u00e9tape est cruciale, car elle peut avoir un impact majeur sur la satisfaction du client et la rentabilit\u00e9 de l\u2019entreprise. Les attentes des consommateurs en mati\u00e8re de rapidit\u00e9, de pr\u00e9cision et de durabilit\u00e9 ont renforc\u00e9 l\u2019importance de cette \u00e9tape.<\/p>\n\n<\/div>\n <\/div>\n <\/main>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n

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\n Les d\u00e9fis de la livraison du dernier kilom\u00e8tre\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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1. Congestion urbaine<\/strong><\/p>\n

Dans les zones urbaines dens\u00e9ment peupl\u00e9es, la congestion routi\u00e8re est un d\u00e9fi majeur. Les livreurs doivent jongler avec le trafic, les restrictions de stationnement et les heures de pointe, ce qui peut entra\u00eener des retards.<\/p>\n

2. D\u00e9lais serr\u00e9s<\/strong><\/p>\n

Les consommateurs exigent des d\u00e9lais de livraison de plus en plus courts, parfois dans l\u2019heure qui suit la commande. Cela met une pression \u00e9norme sur les entreprises de logistique pour garantir une ex\u00e9cution rapide et efficace.<\/p>\n

3. Pr\u00e9occupations environnementales<\/strong><\/p>\n

Les pr\u00e9occupations environnementales li\u00e9es aux \u00e9missions de gaz \u00e0 effet de serre ont bien mis en \u00e9vidence la n\u00e9cessit\u00e9 de trouver des solutions de livraison plus durables, comme les v\u00e9hicules \u00e9lectriques ou la livraison \u00e0 v\u00e9lo.<\/p>\n

4. Gestion des co\u00fbts<\/strong><\/p>\n

La logistique du dernier kilom\u00e8tre peut repr\u00e9senter jusqu\u2019\u00e0 20 % des co\u00fbts totaux de la livraison. Optimiser cette \u00e9tape tout en r\u00e9duisant les co\u00fbts est un d\u00e9fi constant.<\/p>\n\n<\/div>\n <\/div>\n <\/main>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n

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\n Les solutions innovantes de livraison\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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1. Technologies de suivi en temps r\u00e9el<\/strong><\/p>\n

Les entreprises utilisent des syst\u00e8mes de suivi en temps r\u00e9el pour surveiller la localisation des colis et des livreurs. Cela permet une meilleure planification des itin\u00e9raires et une communication transparente avec les clients.<\/p>\n

2. Livraison \u00e0 v\u00e9lo et en triporteur<\/strong><\/p>\n

Les modes de livraison alternatifs, tels que la livraison \u00e0 v\u00e9lo ou en triporteur, sont de plus en plus populaires dans les zones urbaines. En effet, ils r\u00e9duisent les \u00e9missions et facilitent la circulation dans les rues encombr\u00e9es. Envoi Qu\u00e9bec propose de nombreuses livraisons en v\u00e9lo cargos.<\/p>\n

3. Click & Collect<\/strong><\/p>\n

Les casiers \u00ab click & collect \u00bb permettent aux clients de r\u00e9cup\u00e9rer leurs commandes dans des points de collecte pratiques. Cela r\u00e9duit les d\u00e9placements des livreurs jusqu\u2019aux domiciles et peut am\u00e9liorer l\u2019efficacit\u00e9. Sur Envoi Qu\u00e9bec, nous collaborons avec PenguinPickUp, le fournisseur de points de d\u00e9p\u00f4t s\u00e9curis\u00e9 et Pudo, le point de retrait et de d\u00e9p\u00f4t de colis.<\/p>\n

4. Collaboration avec des plateformes de livraison<\/strong><\/p>\n

De nombreuses entreprises de logistique collaborent avec des plateformes de livraison tierces pour \u00e9tendre leur port\u00e9e et am\u00e9liorer l\u2019efficacit\u00e9. Sur Envoi Qu\u00e9bec, nous collaborons avec Chasseurs Courrier et Nationex, qui sont des transporteurs offrant la livraison d\u00e9carbon\u00e9e.<\/p>\n\n<\/div>\n <\/div>\n <\/main>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n

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\n L\u2019impact de la livraison du dernier kilom\u00e8tre sur le commerce\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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La livraison du dernier kilom\u00e8tre est devenue un facteur diff\u00e9renciant dans le commerce. C\u2019est pourquoi les entreprises qui parviennent \u00e0 relever ces d\u00e9fis et \u00e0 offrir une exp\u00e9rience de livraison de qualit\u00e9 peuvent fid\u00e9liser les clients et gagner un avantage concurrentiel.<\/p>\n

En conclusion, la logistique du dernier kilom\u00e8tre en logistique est un domaine en constante \u00e9volution, confront\u00e9 \u00e0 des d\u00e9fis complexes, mais offrant \u00e9galement des opportunit\u00e9s d\u2019innovation. Les entreprises qui investissent dans des solutions intelligentes et durables pour cette \u00e9tape cruciale de la cha\u00eene d\u2019approvisionnement sont mieux positionn\u00e9es pour r\u00e9ussir dans le monde du commerce moderne.<\/p>\n

Utilisez notre plateforme Envoi Qu\u00e9bec pour am\u00e9liorer la logistique de votre commerce!<\/p>\n\n<\/div>\n \n\n\n\n\n\n\n\n\n\n\n\n \n

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\n \u00c0 consulter \u00e9galement!\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
\n Envoi Qu\u00e9bec | Simplifions la livraison pour les commerces d’ici!\n<\/div>\n <\/div>\n
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\n 25 June 2024\n <\/div>\n <\/div>\n \n\n
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\n Envoi Qu\u00e9bec Makes Its Debut in The Capitale-Nationale\n <\/h3>\n\n \n \n <\/div>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
\n To make parcel delivery more accessible to retailers across the province, the Retail Council of Quebec (CQCD) is pleased to announce the start of a new collaboration with D\u00e9livro, a local carrier of the region of Quebec City now available on Envoi Qu\u00e9bec.\n<\/div>\n \n \n <\/div>\n <\/div>\n
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\n \n Envoi Quebec\n <\/span>\n<\/div>\n \n\n\n\n\n\n\n\n\n\n \n \n
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\n 24 November 2023\n <\/div>\n <\/div>\n \n\n
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\n Reducing Your Carbon Footprint Through Eco-Responsible Logistics\n <\/h3>\n\n \n \n <\/div>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
\n Reducing carbon footprints through eco-responsible logistics is a complex challenge, but it’s also one that retailers must overcome for a more sustainable future. Discover our tips and tricks for greener logistics!\n<\/div>\n \n \n <\/div>\n <\/div>\n
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\n Envoi Qu\u00e9bec: Over One Million Parcels Delivered\n <\/h3>\n\n \n \n <\/div>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
\n Montreal, March 20, 2024 – The Retail Council of Quebec (CQCD) is pleased to announce that its Envoi Qu\u00e9bec initiative has surpassed the one million parcel delivery mark.\n<\/div>\n \n \n <\/div>\n <\/div>\n
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\n 03 July 2024\n <\/div>\n <\/div>\n \n\n
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\n Sustainable Delivery: A Fast-Growing Offer on Envoi Qu\u00e9bec\n <\/h3>\n\n \n \n <\/div>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
\n The sustainable delivery offer is expanding on the Envoi Qu\u00e9bec platform thanks to the green turn of many carriers operating in Quebec: the decarbonization of truck fleets, the boom of cycle logistics, and the new \u201csustainable delivery\u201d certification\u2026\n<\/div>\n \n \n <\/div>\n <\/div>\n
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Last-mile logistics is the final step in the supply chain. It focuses on the direct delivery of products to the consumer. Indeed, this step is crucial, as it can have a major impact on customers’ satisfaction and retailers’ profitability. Consumers’ expectations in terms of prompt delivery, reliability, and sustainability have reinforced the importance of this key stage in the supply chain.<\/p>\n","protected":false},"featured_media":3146,"template":"","article_category":[109,112,116],"class_list":["post-3150","blog_article","type-blog_article","status-publish","has-post-thumbnail","hentry","article_category-sustainable-development-and-ecological-transition","article_category-envoi-quebec-en","article_category-logistics-and-supply-chain"],"acf":[],"yoast_head":"\nThe Challenges of Last-Mile Delivery in Logistics - Retail Council of Quebec<\/title>\n<meta name=\"description\" content=\"The challenges of last-mile logistics: find out how Envoi Qu\u00e9bec can help you meet the expectations of Quebec consumers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.cqcd.org\/en\/blog\/the-challenges-of-last-mile-delivery-in-logistics\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Les enjeux de la livraison du dernier kilom\u00e8tre en logistique\" \/>\n<meta property=\"og:description\" content=\"The challenges of last-mile logistics: find out how Envoi Qu\u00e9bec can help you meet the expectations of Quebec consumers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.cqcd.org\/en\/blog\/the-challenges-of-last-mile-delivery-in-logistics\/\" \/>\n<meta property=\"og:site_name\" content=\"Conseil qu\u00e9b\u00e9cois du commerce de d\u00e9tail\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-16T13:56:20+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.cqcd.org\/wp-content\/uploads\/2023\/10\/livraison-dernier-kilometre-casiers-colis.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"632\" \/>\n\t<meta property=\"og:image:height\" content=\"640\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.cqcd.org\/en\/blog\/the-challenges-of-last-mile-delivery-in-logistics\/\",\"url\":\"https:\/\/www.cqcd.org\/en\/blog\/the-challenges-of-last-mile-delivery-in-logistics\/\",\"name\":\"The Challenges of Last-Mile Delivery in Logistics - 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