{"id":5248,"date":"2024-08-01T16:55:41","date_gmt":"2024-08-01T20:55:41","guid":{"rendered":"https:\/\/www.cqcd.org\/blogue\/lavenir-du-commerce-de-detail-une-experience-client-robotisee\/"},"modified":"2024-08-15T11:21:15","modified_gmt":"2024-08-15T15:21:15","slug":"the-future-of-retail-a-robotic-customer-experience","status":"publish","type":"blog_article","link":"https:\/\/www.cqcd.org\/en\/blog\/the-future-of-retail-a-robotic-customer-experience\/","title":{"rendered":"The future of retail: a robotic customer experience!"},"content":{"rendered":" \n\n\n\n\n\n\n\n\n\n\n\n\n\n
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\n Hop! The Retail Summit 2024 : innovation will be at the forefront\n <\/div>\n\n

\n Robotics in the Service of Retail\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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Hop! The Retail Summit<\/a> is celebrating its 30th anniversary, and this special edition promises to be unforgettable. On October 30th, retail industry professionals will gather at the Grand Quai of the Port of Montreal to discover, among other things, the latest innovations transforming the industry landscape. Robotics in the service of retail is among the anticipated new features at our annual Summit. Attendees will have the chance to meet several service robots! Yes, 5 robots will be on-site to guide and serve them during the event.<\/span><\/p>\n

This article, written for the 30th edition of Hop!, explores robotics applied to retail to give you a preview of what to expect this year!<\/span><\/p>\n\n<\/div>\n <\/div>\n <\/main>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n

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\n Fractal Robotics Solutions\n <\/div>\n\n

\n Democratizing the Use of Robotics\n <\/h2>\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n
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This innovation is driven by the start-up Fractal Solutions Robotiques<\/a>. The technology company\u2019s mission is to democratize the use of service robots across all sectors: hospitality, food service, retail, institutional, industrial, and more!<\/span><\/p>\n

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With unique expertise in the field of robotics, they offer a range of services including full integration of service robots, needs analysis, robot installation, staff training, as well as technical support and continuous improvement services.<\/span><\/p>\n\n<\/div>\n <\/div>\n <\/main>\n <\/div>\n <\/div>\n<\/section>\n\n\n \n\n\n\n\n\n\n\n\n\n\n\n\n\n

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\n Robotics in the Service of Retail\n <\/div>\n\n

\n A Solution to the Challenges Faced by Quebec Retailers\n <\/h2>\n <\/div>\n
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In the retail sector, automation is transforming the way business is conducted. It allows for a renewed customer experience and optimizes store operations. The use of service robots can also be a solution to address labor shortages by providing support to existing staff. Whether it\u2019s managing orders, transporting products or packages, ensuring cleanliness, or serving as interactive guides for in-store customers, service robots are designed to meet the diverse needs of Quebec retailers.<\/span><\/p>\n

Autonomous and precise, Fractal’s robots offer the following services:<\/span><\/p>\n