{"id":3090,"date":"2024-06-28T13:41:39","date_gmt":"2024-06-28T17:41:39","guid":{"rendered":"https:\/\/www.cqcd.org\/guides-outils-cqcd\/"},"modified":"2024-07-15T14:12:12","modified_gmt":"2024-07-15T18:12:12","slug":"tools-and-guides","status":"publish","type":"page","link":"https:\/\/www.cqcd.org\/en\/tools-and-guides\/","title":{"rendered":"Tools and guides"},"content":{"rendered":"    \n\n\n\n\n\n\n    \n    \n    \n    \n    \n\n\n<div class=\"m-banner  u-pt-fl u-pb-fl l-has-bg-patterns-3 l-has-bg-patterns-3--ghost\" data-module='m01a' style=\"--pt-min-value: 8; --pt-max-value: 8; --pb-min-value: 8; --pb-max-value: 8; --banner-overlay-color: var(--color-root-black); --banner-overlay-opacity: 0; --banner-cover-color: var(--color-primary-500); --banner-content-color: var(--root-color); --banner-height: 21.875rem\">\n    <div class=\"l-container m-banner__content u-text-left u-max-w-[var(--banner-content-max-width)]\"\n        style=\"\n            --banner-content-max-width: calc(var(--root-baseline) * 180);\n        \"\n    >\n        \n        <div class=\"m-banner__header\">\n                                            \n\n\n\n\n\n\n    \n\n\n\n\n\n\n    <div target class=\"c-title         c-title--banner    u-mb-[var(--module-title-margin)]\" style=\"--module-title-margin: calc(var(--root-baseline) * 0); --title-emphasis-color: var(--color-root-white);\">\n        Tools and guides for retail businesses\n            <\/div>\n\n            \n                    <\/div>\n\n\n        \n            <\/div>\n\n    <\/div>\n\n\n\n\n\n    \n\n\n\n\n\n\n\n\n\n\n\n\n\n<section data-module='m03a' class=\"md:u-pt-fl m-content m-content--image-double   u-bg-[var(--module-background-color)] \" style=\"--module-background-color:var(--color-root-white); --pt-min-value:0; --pt-max-value:0;\">\n        <div class=\"l-container \" style=\"\" >\n        <div class=\"m-content__content u-pt-fl u-pb-fl u-px-fl u-text-[var(--module-text-color)]   \" style=\"--pt-min-value:7; --pt-max-value:10; --pb-min-value:7; --pb-max-value:10; --px-min-value:0; --px-max-value:0; \n                            \n         \n\n    \n    --module-text-color:var(--root-color); --module-subtitle-color:var(--root-color); --module-image-bg-pattern-color:var(--color-quaternary-500); --module-typography-ul-marker-color:var(--color-primary-500); --module-typography-link-color:var(--color-primary-500); --module-typography-link-hover-color:var(--color-primary-500); --module-legend-text-color:var(--color-primary-500);\n \">\n            \n                                            \n                \n\n\n\n\n\n\n\n\n\n\n\n\n<main class=\"l-grid   l-grid--2@md   u-items-start  u-justify-start u-gap-y-fl u-text-left\" style=\"--gap-y-min-value:3; --gap-y-max-value:3; --grid-gutter:    \n                \n                \n    clamp(1.5000rem, 0.3636rem + 3.030303030303vw, 4.0000rem)\n;\">\n                    <div class=\"l-grid__block\">\n            <h2 target class=\"c-title    c-title--300\" style=\"--title-emphasis-color: var(--color-root-white);\">\n        Francization guide for retail businesses\n            <\/h2>\n        <\/div>\n                    <div class=\"l-grid__block\">\n            <div class=\"c-typography  c-typography--paragraph-size\" style=\"--typography-paragraph-font-size: var(--font-size-180); --typography-max-width: 100%;\">\n    <p class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">The Retail Council of Quebec offers you this francization guide to support businesses in their efforts to promote and use quality French. You\u2019ll find contextual and practical information, including a checklist, on your obligations as an employer and business owner.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">You\u2019ll find that with the right approach, francization has many advantages. It\u2019s not as complex as you might think. The Office qu\u00e9b\u00e9cois de la langue fran\u00e7aise also offers the service M\u00e9mo, mon assistant pour la francisation. This service is intended for companies with fewer than 50 employees.<\/span><\/p>\n<p class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">This guide has been produced in collaboration with Anik Pelletier, a francization specialist who offers support services to companies and businesses, and Me Lara Daniel, a lawyer specializing in francization and intellectual property at the law firm LDAL\u00c9GAL Inc. It is made possible by a financial contribution from the Office.<\/span><\/p>\n<p class=\"MsoNormal\"><strong><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">Last updated in 2023 \u2013 In french only<\/span><\/strong><\/p>\n\n<\/div>\n                                        \n\n\n\n\n\n\n\n\n\n\n\n            \n<div class=\"c-actions u-mt-fl\" style=\"--mt-min-value: 3; --mt-max-value: 7; --actions-gap: calc(var(--root-baseline) * 3); --actions-mobile-gap: calc(var(--root-baseline) * 3); --actions-nb: 1;\">\n        <div class=\"c-actions__wrapper  u-flex-row u-items-center u-justify-start\">\n                    \n                \n                                \n                \n                \n\n\n\n\n    \n\n\n\n\n<a href=\"https:\/\/www.cqcd.org\/en\/francization-guide-for-retail-businesses\/\" target=\"_self\" class=\"c-btn c-btn--primary-500      c-btn--fade\">\n                    <span>Download the guide<\/span>\n                <\/a>\n                        <\/div>\n<\/div>\n        <\/div>\n    <\/main>\n                                <\/div>\n    <\/div>\n<\/section>\n\n\n    \n\n\n\n\n\n\n\n\n\n\n\n\n\n<section data-module='m03a' class=\"md:u-pt-fl m-content m-content--image-double   u-bg-[var(--module-background-color)] \" style=\"--module-background-color:var(--color-primary-50); --pt-min-value:0; --pt-max-value:0;\">\n        <div class=\"l-container \" style=\"\" >\n        <div class=\"m-content__content u-pt-fl u-pb-fl u-px-fl u-text-[var(--module-text-color)]   \" style=\"--pt-min-value:7; --pt-max-value:10; --pb-min-value:7; --pb-max-value:10; --px-min-value:0; --px-max-value:0; \n                            \n         \n\n    \n    --module-text-color:var(--root-color); --module-subtitle-color:var(--root-color); --module-image-bg-pattern-color:var(--color-quaternary-500); --module-typography-ul-marker-color:var(--color-primary-500); --module-typography-link-color:var(--color-primary-500); --module-typography-link-hover-color:var(--color-primary-500); --module-legend-text-color:var(--color-primary-500);\n \">\n            \n                                            \n                \n\n\n\n\n\n\n\n\n\n\n\n\n<main class=\"l-grid   l-grid--2@md   u-items-start  u-justify-start u-gap-y-fl u-text-left\" style=\"--gap-y-min-value:3; --gap-y-max-value:3; --grid-gutter:    \n                \n                \n    clamp(1.5000rem, 0.3636rem + 3.030303030303vw, 4.0000rem)\n;\">\n                    <div class=\"l-grid__block\">\n            <h2 target class=\"c-title    c-title--300\" style=\"--title-emphasis-color: var(--color-root-white);\">\n        Human resources guide\n            <\/h2>\n        <\/div>\n                    <div class=\"l-grid__block\">\n            <div class=\"c-typography  c-typography--paragraph-size\" style=\"--typography-paragraph-font-size: var(--font-size-180); --typography-max-width: 100%;\">\n    <p class=\"MsoNormal\">The Retail Council of Quebec is pleased to present its human resources management guide for retail businesses. This guide is exclusively dedicated to retailers who are <a href=\"https:\/\/www.cqcd.org\/en\/become-a-member\/\">members of the Council<\/a> and retailers participating in its <a href=\"https:\/\/www.cqcd.org\/en\/accompagnement-rh-programme-daccompagnement-en-ressources-humaines\/\">HR support program<\/a>. It was developed by human resources experts to help retailers optimize the management of their human resources.<\/p>\n<p class=\"MsoNormal\"><strong><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">WHAT DOES THE HUMAN RESOURCES MANAGEMENT GUIDE CONTAIN?<\/span><\/strong><\/p>\n<p class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">Retailers will find in this 29-page guide, all the elements that will allow them to manage their human resources optimally. (the guide is in french only)<\/span><\/p>\n<ul>\n<li class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">A recruitment guide with concrete tools and advice to make the process a success from start to finish (definition of needs, optimal drafting of the job offer, preparation and conduct of an effective interview, candidate experience)<\/span><\/li>\n<li class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">A guide for welcoming and integrating new employees<\/span><\/li>\n<li class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">A policy guide and employee handbook<\/span><\/li>\n<li class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">An occupational health and safety guide (obligations and rights of employers and employees, prevention program, harassment in the workplace)<\/span><\/li>\n<li class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">A guide to managing and supervising employees<\/span><\/li>\n<\/ul>\n\n<\/div>\n                                        \n\n\n\n\n\n\n\n\n\n\n\n            \n<div class=\"c-actions u-mt-fl\" style=\"--mt-min-value: 3; --mt-max-value: 7; --actions-gap: calc(var(--root-baseline) * 3); --actions-mobile-gap: calc(var(--root-baseline) * 3); --actions-nb: 1;\">\n        <div class=\"c-actions__wrapper  u-flex-row u-items-center u-justify-start\">\n                    \n                \n                                \n                \n                \n\n\n\n\n    \n\n\n\n\n<a href=\"https:\/\/www.cqcd.org\/en\/become-a-member\/\" target=\"_self\" class=\"c-btn c-btn--primary-500  c-btn--reversed    c-btn--fade\">\n                    <span>Become a member!<\/span>\n                <\/a>\n                        <\/div>\n<\/div>\n        <\/div>\n    <\/main>\n                                <\/div>\n    <\/div>\n<\/section>\n\n\n    \n\n\n\n\n\n\n\n\n\n\n\n\n\n<section data-module='m03a' class=\"md:u-pt-fl m-content m-content--image-double   u-bg-[var(--module-background-color)] \" style=\"--module-background-color:var(--color-root-white); --pt-min-value:0; --pt-max-value:0;\">\n        <div class=\"l-container \" style=\"\" >\n        <div class=\"m-content__content u-pt-fl u-pb-fl u-px-fl u-text-[var(--module-text-color)]   \" style=\"--pt-min-value:7; --pt-max-value:10; --pb-min-value:7; --pb-max-value:10; --px-min-value:0; --px-max-value:0; \n                            \n         \n\n    \n    --module-text-color:var(--root-color); --module-subtitle-color:var(--root-color); --module-image-bg-pattern-color:var(--color-quaternary-500); --module-typography-ul-marker-color:var(--color-primary-500); --module-typography-link-color:var(--color-primary-500); --module-typography-link-hover-color:var(--color-primary-500); --module-legend-text-color:var(--color-primary-500);\n \">\n            \n                                            \n                \n\n\n\n\n\n\n\n\n\n\n\n\n<main class=\"l-grid   l-grid--2@md   u-items-start  u-justify-start u-gap-y-fl u-text-left\" style=\"--gap-y-min-value:3; --gap-y-max-value:3; --grid-gutter:    \n                \n                \n    clamp(1.5000rem, 0.3636rem + 3.030303030303vw, 4.0000rem)\n;\">\n                    <div class=\"l-grid__block\">\n            <div class=\"c-subtitle u-text-[var(--module-subtitle-color)] u-mb-4 u-text-140 u-font-semibold u-font-secondary\" >\n        A shipping platform designed to help retail businesses manage and optimize parcel delivery\n    <\/div>\n\n    <h2 target class=\"c-title    c-title--300\" style=\"--title-emphasis-color: var(--color-root-white);\">\n        Envoi Qu\u00e9bec \n            <\/h2>\n        <\/div>\n                    <div class=\"l-grid__block\">\n            <div class=\"c-typography  c-typography--paragraph-size\" style=\"--typography-paragraph-font-size: var(--font-size-180); --typography-max-width: 100%;\">\n    <p class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">Launched in the fall of 2020, Envoi Qu\u00e9bec is an initiative born from a collaboration between the Retail Council of Quebec, Machool, Coop Carbone, with financial participation of the City of Montreal and the Government of Quebec. It provides access to multiple delivery options and preferential rates to help merchants of all sizes and sectors choose the carriers and delivery services best suited to their needs.<\/span><\/p>\n\n<\/div>\n                                        \n\n\n\n\n\n\n\n\n\n\n\n            \n<div class=\"c-actions u-mt-fl\" style=\"--mt-min-value: 3; --mt-max-value: 7; --actions-gap: calc(var(--root-baseline) * 3); --actions-mobile-gap: calc(var(--root-baseline) * 3); --actions-nb: 1;\">\n        <div class=\"c-actions__wrapper  u-flex-row u-items-center u-justify-start\">\n                    \n                \n                                \n                \n                \n\n\n\n\n    \n\n\n\n\n<a href=\"https:\/\/www.cqcd.org\/en\/envoi-quebec\/\" target=\"_self\" class=\"c-btn c-btn--primary-500      c-btn--fade\">\n                    <span>Create a free account<\/span>\n                <\/a>\n                        <\/div>\n<\/div>\n        <\/div>\n    <\/main>\n                                <\/div>\n    <\/div>\n<\/section>\n\n\n    \n\n\n\n\n\n\n\n\n\n\n\n\n\n<section data-module='m03a' class=\"md:u-pt-fl m-content m-content--image-double   u-bg-[var(--module-background-color)] \" style=\"--module-background-color:var(--color-primary-50); --pt-min-value:0; --pt-max-value:0;\">\n        <div class=\"l-container \" style=\"\" >\n        <div class=\"m-content__content u-pt-fl u-pb-fl u-px-fl u-text-[var(--module-text-color)]   \" style=\"--pt-min-value:7; --pt-max-value:10; --pb-min-value:7; --pb-max-value:10; --px-min-value:0; --px-max-value:0; \n                            \n         \n\n    \n    --module-text-color:var(--root-color); --module-subtitle-color:var(--root-color); --module-image-bg-pattern-color:var(--color-quaternary-500); --module-typography-ul-marker-color:var(--color-primary-500); --module-typography-link-color:var(--color-primary-500); --module-typography-link-hover-color:var(--color-primary-500); --module-legend-text-color:var(--color-primary-500);\n \">\n            \n                                            \n                \n\n\n\n\n\n\n\n\n\n\n\n\n<main class=\"l-grid   l-grid--2@md   u-items-start  u-justify-start u-gap-y-fl u-text-left\" style=\"--gap-y-min-value:3; --gap-y-max-value:3; --grid-gutter:    \n                \n                \n    clamp(1.5000rem, 0.3636rem + 3.030303030303vw, 4.0000rem)\n;\">\n                    <div class=\"l-grid__block\">\n            <h2 target class=\"c-title    c-title--300\" style=\"--title-emphasis-color: var(--color-root-white);\">\n        Suppliers directory for retail businesses\n            <\/h2>\n        <\/div>\n                    <div class=\"l-grid__block\">\n            <div class=\"c-typography  c-typography--paragraph-size\" style=\"--typography-paragraph-font-size: var(--font-size-180); --typography-max-width: 100%;\">\n    <p class=\"MsoNormal\"><span style=\"mso-ansi-language: FR-CA; mso-fareast-language: FR-CA;\">The Retail Council of Quebec wants to help the sector by presenting a directory of its member suppliers who offer services and products for retail businesses, from SMEs to large businesses.<\/span><\/p>\n\n<\/div>\n                                        \n\n\n\n\n\n\n\n\n\n\n\n            \n<div class=\"c-actions u-mt-fl\" style=\"--mt-min-value: 3; --mt-max-value: 7; --actions-gap: calc(var(--root-baseline) * 3); --actions-mobile-gap: calc(var(--root-baseline) * 3); --actions-nb: 1;\">\n        <div class=\"c-actions__wrapper  u-flex-row u-items-center u-justify-start\">\n                    \n                \n                                \n                \n                \n\n\n\n\n    \n\n\n\n\n<a href=\"https:\/\/www.cqcd.org\/repertoire-des-fournisseurs\/\" target=\"_self\" class=\"c-btn c-btn--primary-500  c-btn--reversed    c-btn--fade\">\n                    <span>D\u00e9couvrez le r\u00e9pertoire<\/span>\n                <\/a>\n                        <\/div>\n<\/div>\n        <\/div>\n    <\/main>\n                                <\/div>\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3090","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - 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