A guide to help retailers and businesses meet their francization obligations

Guide de francisation pour les commerces - CQCD - Édition 2023


The situation of the French language in Quebec is regularly in the news. It’s a sensitive issue. It has a strong socio-political context. Statistics show that the use of French in Quebec has been declining for several years. This is especially true in the greater Montreal area. It’s everyone’s responsibility to contribute to the development of the French language in Quebec: the government, the general public, companies, and businesses.

The Retail Council of Quebec offers you this francization guide to support businesses in their efforts to promote and use quality French. You’ll find contextual and practical information, including a checklist, on your obligations as an employer and business owner.

You’ll find that with the right approach, francization has many advantages. It’s not as complex as you might think. The Office québécois de la langue française also offers the service Mémo, mon assistant pour la francisation. This service is intended for companies with fewer than 50 employees.

This guide has been produced in collaboration with Anik Pelletier, a francization specialist who offers support services to companies and businesses, and Me Lara Daniel, a lawyer specializing in francization and intellectual property at the law firm LDALÉGAL Inc. It is made possible by a financial contribution from the Office.

Last updated in 2023

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