From restocking speed to online order picking efficiency, thoughtful design shapes your company’s productivity and the quality of service you deliver to customers.

In this session, Angelika Sabourin and Raphaël Leite-Corthesy will share real-world examples of how intentional design can uncover hidden inefficiencies, boost productivity, and support omnichannel growth. Drawing from recent retail projects, they will demonstrate how strategic layout planning and well-designed processes lead to stronger performance and a better customer experience.