31st edition

HOP! The Retail Summit 2025

Flash Conference – How much does your logistics (really) cost? Optimize without improvising

Identify the “hidden costs” in your logistics with a mini audit that will turn your operations into a performance driver.

Date(s) and time(s)

November 18, 2025 - 3:05 to 3:40 PM

Location

Scène Loto-Québec

Price

N/A

Many retailers see logistics as a fixed cost or an unavoidable burden – a “necessary evil.” Yet, behind every logistics activity (receiving, storage, order picking, delivery) lie quantifiable hidden costs:

  • poorly used labor time
  • order errors
  • poorly managed returns
  • unnecessary storage…

This conference raises awareness of these “ghost costs” and, through a mini logistics audit, shows how to identify them and optimize your logistics in a structured, methodical way.

Speaker

Christophe Villenave

JIT Consultants
Director Canada