Michel Olivier

Director, Operational Excellence | Eastern Canada Division
Couche-Tard

Her career has been built around two complementary chapters:

The first, dedicated to retail, at RadioShack, Home Depot, and Pharmaprix, where she developed a strong understanding of sales, customer service, and field team management.

The second, focused on the food industry, allowed her to broaden her strategic and operational vision within companies such as Starbucks, Miss Fresh, CDS, and now Couche-Tard.

Driven by a deep desire to help people and teams grow, she has always relied on inspirational leadership, authentic communication, and rigorous execution.

These values have enabled her to build environments where collaboration, performance, and shared success become lasting drivers of achievement.

Operational excellence, human engagement, and tangible results — three pillars that define her way of moving forward and inspiring others to do the same.

 

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