Learn how to turn payments from a simple cost into a strategic driver of performance. An inspiring session for retailers looking to optimize margins, enhance customer experience, and boost loyalty through innovative payment solutions.

Discover how RONA is transforming the customer experience through an integrated approach to tracking and action. In partnership with Ad hoc Research, this presentation highlights tools, best practices, and tangible results from head office to every store.

See how Patrick Morin leverages data to boost eCommerce growth, enhance customer experience, and strengthen retail leadership.

Discover how to make artificial intelligence accessible for your marketing in 2026: real-time analysis, customer personalization, visual content creation, and automation. A hands-on demonstration featuring Quebec-based examples and practical tools to take away.

Discover how Quebec retailers such as Dollarama, Dynamite, Mondou, and Corbeil Électroménagers are turning strategic planning into a driver of sustainable growth. An inspiring conference to build a profitable and agile business model.

Discover how Avril Supermarché Santé completely redesigned its loyalty program by embracing a data‑driven approach. Learn how the company redefined the loyalty experience both mobile and online to make it personalized and aligned with customer expectations, business objectives, and brand identity.

Explore how creative design and strategic thinking reshape retail spaces to meet today’s evolving consumer expectations.