Tuesday, 18 November 2025
Discover how to spark creativity within your team by exploring divergent and convergent thinking. A participatory lunch conference designed to boost innovation in the ever-evolving retail industry.
Learn how to turn first-party data (emails, CRM, online behaviors) into growth drivers. Reduce acquisition costs and maximize customer value with effective media and programmatic strategies.
Alexandre Sagala
Pertinence Média
Avoid the pitfalls of replatforming and drive your digital transformation to success: key insights, best practices, and essential warning signs.
Antoine Drapeau
Verndale
Discover how AI and computer vision are revolutionizing the in-store experience: unified commerce, POS, traffic tracking, predictive analytics, and workforce optimization, now accessible to all retailers
Joe Asmar
Retailogists
Explore how payment innovation is reshaping retail. Interac reveals how secure, seamless, and scalable solutions are building trust and meeting today’s rising customer expectations.
Shenela Tavarayan
Interac Corp.
Rethinking growth in an era of change: discover a strategic and inspiring conference on the new performance drivers in retail, from digital transformation to sustainability and evolving consumer behaviors.
Élise Boutin Michaud
KPMG Canada
Jean-Frédéric Pépin
Human Fashion Nation
Discover how Lululemon leverages artificial intelligence to deliver a seamless and personalized customer experience at scale — an innovative strategy that combines community engagement, field performance, and enhanced human interaction.
Charles Cantin
Mirego
Patrick Leblanc
Lululemon
Discover how RONA is transforming the customer experience through an integrated approach to tracking and action. In partnership with Ad hoc Research, this presentation highlights tools, best practices, and tangible results from head office to every store.
Marie-Christine Vallée
Ad hoc recherche