In the midst of retail industry disruptions, Renaissance Québec demonstrates how the circular economy built on proximity, sustainability, and solidarity can become a powerful driver of innovation and resilience for the sector.

Discover how WeCook and Adviso used artificial intelligence to reduce customer churn and turn data into growth drivers. An inspiring discussion on AI as a strategic engine for performance and tangible results.

Identify the “hidden costs” in your logistics with a mini audit that will turn your operations into a performance driver.

AI is reshaping online search. Learn how to adapt your SEO and content strategy to stay visible in the age of generative AI.

Faced with the challenges of a legacy POS, Laura Canada looked to the Shopify POS to unify their systems and centralise their data.

Presented by Léger, this session explores the art and science of customer journey mapping. Learn how to connect data, emotions, and touchpoints to uncover key moments in the customer experience and turn these insights into powerful drivers of action, engagement, and sustainable growth.

2025 Trend Analysis: Discover how loyalty, rewards, and customer engagement are redefining retail in Canada.

After a day filled with inspiring conferences and discussions, join us for a moment of relaxation and networking at our closing cocktail, which will mark the end of the 31st edition of the Hop! Summit.