Christophe Villenave
Director Canada
Tuesday, 18 November 2025
3:05 to 3:40 PM
How much does your logistics (really) cost? Optimize without improvising
November 18, 2025 - 3:05 to 3:40 PM
Identify the “hidden costs” in your logistics with a mini audit that will turn your operations into a performance driver.
15 h 55 à 16 h 30
Stronger Together - Building Customer Loyalty in a Shifting Economy
18 novembre 2025 - 15 h 55 à 16 h 30
2025 Trend Analysis: Discover how loyalty, rewards, and customer engagement are redefining retail in Canada.
Maëlle Dumont
Senior manager | Strategic partnerships
Air Miles
17 h 30 à 19 h
Closing cocktail / 3
18 novembre 2025 - 17 h 30 à 19 h
After a day filled with inspiring conferences and discussions, join us for a moment of relaxation and networking at our closing cocktail, which will mark the end of the 31st edition of the Hop! Summit.
Wednesday, 3 December 2025
9 h 30 à 10 h 30
Hop! Webinar – Consolidating in LTL: Increased Profits, Control, Speed, and Lower CO₂
3 décembre 2025 - 9 h 30 à 10 h 30
Learn how LTL consolidation and Groupe Morneau’s Synchro Web solution optimize inbound logistics and transform retail supply chains.
Frédérick Ruel
Vice President, Growth and Innovation
Groupe Morneau
Marc-Olivier St-Pierre
Senior Director, Strategic Development