This gathering offers retail industry leaders the opportunity to come together over breakfast and engage in discussions about the sector’s key directions and strategic challenges.

The 32nd edition of Hop! The Retail Summit will officially kick off from 8:45 to 9:00 a.m. Hosted by our masters of ceremonies, this opening will launch a day filled with valuable content and insights for retailers and industry professionals.

Discover how to increase customer lifetime value through data, automation, and hyper-personalization. A conference on the most effective retention strategies and optimizing Customer Lifetime Value (CLV).

Discover how ChatGPT, Gemini, and AI assistants are transforming product discovery and purchasing decisions, and how to optimize your visibility through AI to remain competitive.

Discover how artificial intelligence is transforming the shopping journey, brand trust, and consumer loyalty, as well as the opportunities it creates for retailers and manufacturers.

Gain a deeper understanding of the in-store customer journey beyond sales through in-store tracking data and behavioural analytics. Discover how to optimize the in-store experience, identify areas of interest and friction points, and improve the conversion of visitors into customers.

AI promised to revolutionize our advertising campaigns. Discover the challenges we faced and the lessons we learned to turn it into a reliable ally.