Frédéric Angers
Commercial layout representative
Tuesday, 27 October 2026
12 h 55 à 13 h 15
Flash conference - Your customer already knows everything. Now, what do you do?
27 octobre 2026 - 12 h 55 à 13 h 15
Discover how retail is reinventing the salesperson’s role in the age of AI. A real-world perspective on building a more human shopping experience.
13 h 30 à 13 h 50
Flash conference - Understanding those who buy... and, more importantly, those who don't
27 octobre 2026 - 13 h 30 à 13 h 50
Gain a deeper understanding of the in-store customer journey beyond sales through in-store tracking data and behavioural analytics. Discover how to optimize the in-store experience, identify areas of interest and friction points, and improve the conversion of visitors into customers.
Richard Cosetti
Vice President of Sales
Axper
13 h 30 to 14 h 05
Psycho Bunny: A Homegrown Brand's Global Expansion, Powered by AI
27 october 2026 - 13 h 30 to 14 h 05
Karim Salabi
Associé et Co-fondateur
Ascendis
Guy Vallières
CFO & Transformation Leader
Psycho Bunny
2 h 15 à 2 h 50
Once upon a time, there was an AI that couldn’t count
27 octobre 2026 - 2 h 15 à 2 h 50
AI promised to revolutionize our advertising campaigns. Discover the challenges we faced and the lessons we learned to turn it into a reliable ally.
Benoit Domingue
President
Ursa Marketing
2 h 15 à 2 h 50
Adapting to retail market shifts through spending data
27 octobre 2026 - 2 h 15 à 2 h 50
Discover the latest consumer spending trends in Canada with Moneris data and learn how to anticipate purchasing behaviors to make informed strategic decisions.
Julie St-Amour
Senior Executive Director – Data Services
Moneris
14 h 50 à 15 h 15
Coffee break and visit to the exhibitor hall
October 27, 2026 - 14 h 50 à 15 h 15
15 h 15 à 15 h 35
Flash conférence - Discover your new Occupational Health and Safety obligations
27 octobre 2026 - 15 h 15 à 15 h 35
Discover the new occupational health and safety requirements for the retail sector and leave with practical solutions to build a true culture of prevention.
Stéphane Paré
Director of OSH prevention and training
Solution Santé Sécurité
15 h 15 à 15 h 50
How AI Is Transforming E-commerce
27 octobre 2026 - 15 h 15 à 15 h 50
Discover the latest e-commerce trends in Canada and learn how AI is transforming retail, featuring a real-world case study from Signé Sarah and Canada Post.
Mélanie Béland
Senior manager, marketing and e-Commerce business development for eastern Canada
Canada Post
Sarah Herscheid
Founder and CEO