Marie-Claude Dussault
Business Development Manager
Tuesday, 18 November 2025
10 h 35 à 11 h 10
The art of smart shipping: flexibility, speed, and customer satisfaction
18 novembre 2025 - 10 h 35 à 11 h 10
Discover how the Machool platform transforms shipping management: more carrier options, greater efficiency, and enhanced reliability to simplify your operations and optimize the customer experience.
10 h 35 à 11 h 10
Leveraging local commerce media to empower retail
18 novembre 2025 - 10 h 35 à 11 h 10
Discover how local media commerce, content, and collaborative data are transforming retail strategies to maximize performance.
Alix Boivin
Director of Development and media business
La Presse
Claire Bouchard
Director of branded content
La Presse
Kim Joubert
Director of commercialization and media creativity
La Presse
10 h 35 à 11 h 10
Putting ambition into action: How data guides responsible strategies
18 novembre 2025 - 10 h 35 à 11 h 10
Elfi Morin, General Manager of Les Produits du Québec, and Fabien Durif, Professor in the Marketing Department of ESG UQÀM and Director of the Observatoire de la consommation responsable and GreenUXlab, will analyze the results of the latest Baromètre de la consommation responsable.
Fabien Durif
Director of the Responsible Consumption Observatory and the GreenUXlab
ESG UQAM
Elfi Morin
General Director
Les Produits du Québec
11 h 25 à 11 h 45
Flash conférence - Omnichannel in Action: Building High-Performing Customer Journeys
18 novembre 2025 - 11 h 25 à 11 h 45
Discover how omnichannel, data, and smart automation build seamless customer journeys and drive sales performance.
Benjamin Guay-Marceau
Regional sales director
Dialog Insight
11 h 25 à 12 h
How Thoughtful Design Solves the Invisible Challenges of Retail Warehouses
18 novembre 2025 - 11 h 25 à 12 h
For retailers, the warehouse is no longer just a backroom, it’s the engine driving every great customer experience.
Raphaël Leite-Corthesy
Director
Lidd
Angie Sabourin
Partner
Lidd
11 h 25 à 12 h
Producer responsibility for selective collection: Planning effectively for 2026 and beyond
18 novembre 2025 - 11 h 25 à 12 h
Join the conference “Extended Producer Responsibility for Curbside Recycling” and discover the highlights of the 2026 obligations, financial forecasts, fee schedule, ecodesign, and pan-Canadian initiatives.
Philippe Cantin
Vice President, Producer Responsibility
Éco Entreprises Québec
Maxime Lemerise
Strategic Advisor, Ecodesign and ecomodulation
Éco Entreprises Québec
11 h 25 à 12 h
Redefining Retail with Community and Technology
November 18, 2025 - 11 h 25 à 12 h
Discover how Paddle & Pickle is redefining retail through local partnerships, omnichannel presence, and technology tools in a panel hosted by Lightspeed.
Dany Viens
Owner & Co-founder
Paddle & Pickle
Leslie Gamache
Owner & Co-founder
Paddle & Pickle
Philippe Ahmaranian
Senior director of outbound sales
Lightspeed
11 h 25 à 12 h
Trends in Consumer Spending in Canada
18 novembre 2025 - 11 h 25 à 12 h
Consumer spending continues to be a hot topic of discussion as Canadian consumers and merchants navigate uncertain economic times
Julie St-Amour
Senior Account Executive